Remote Customer Service Representative Job at Call Control, LLC, Macon, GA

  • Call Control, LLC
  • Macon, GA

Job Description

Job Description

Job Description

Our Work from Home Customer Service Representatives are passionate about helping customers and making every interaction an unforgettable experience. We want people with personalities that will show through on the phone, who love making an impact with every customer interaction.

If you’re someone who is confident in a high-volume, outbound-focused role, we’d like to hear from you.

Note: All applications, interviews, orientation, and training will be completed virtually.

Job Duties:

  • Receive inbound calls on behalf of dealership clients and follow required scripting to assist customers.
  • Schedule service appointments and answer basic inquiries as needed.
  • Project a friendly and helpful demeanor while communicating with customers.
  • Gather and update customer and vehicle information.
  • Address customer inquiries and concerns to meet dealership and manufacturer objectives for follow-up calls.
  • Work efficiently and effectively in a team-based environment.
  • Conduct outbound calls following a pre-designed script and schedule service appointments according to promotional offers.
  • Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.

Our benefits programs were designed with our team members’ preferences in mind. Some of the benefits offered are:

  • Simple IRA Retirement Plan with 3% company match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Paid Time Off
  • Merit based rewards system
  • Semi-Annual Pay and Performance reviews

Eligible Applicants must be located within one of the following states:

  • Georgia
  • North Carolina
  • Ohio
  • Pennsylvania
  • Texas
  • West Virginia

Job Tags

Remote job

Similar Jobs

Schiavone Construction

Skilled Labor Job at Schiavone Construction

 ...OperatorsPipefittersWeldersThank you for your recent craft application and interest in employment at Schiavone. Schiavone is a union contractor and works on a referral process from the local union halls for the hiring of all craft workers. Please contact your local union hall directly for... 

152 Indiana Digital Learning School

Remote Middle School Math Teacher (Online) Job at 152 Indiana Digital Learning School

 ...Indiana Digital Learning School (INDLS) is seeking a highly qualified, state-certified Middle School Math Teacher to deliver content in a remote online environment. You will monitor progress via Stride K12 LMS, work with families, and travel occasionally for professional... 

Teamsters Local 1932

Union Organizer Fellowship Job at Teamsters Local 1932

 ...Teamsters Local 1932 Union Organizer Fellowship Based in San Bernardino, Riverside, Coachella Valley, or Los Angeles, CA Teamsters Local 1932 represents over 14,000 hard-working public and private sectoremployees and fights for workers and their families... 

TSA Inc

Criminal Investigator Job at TSA Inc

 ...Criminal Investigator This Criminal Investigator position is located at a TSA Field Office determined by the Agency need, Transportation...  ...as required. The major duties described reflect the entry performance level of this position. Typically, the higher pay bands perform... 

Vertex Pharmaceuticals

Manager, Disease Strategy Finance Job at Vertex Pharmaceuticals

Job DescriptionThe Manager, Disease Strategy Finance is a key member of Vertex's Disease Strategy Finance Team, providing financial and strategic insights to inform Disease Strategy Teams (DSTs) on key decisions. This role will work closely with Directors on the DST...